Building Rapport with Your Community through Holistic Ministry: A Combination of Social Action and Evangelism Sung Kwon North American Division Adventist Community Services www.communityservices.org “Your people will rebuild the ancient ruins and will raise up the age-old foundations; you Holistic Ministry Prophecy will be called repairer of broken walls, restorer of streets with dwellings.” Isaiah 58:12 • The Church IN the City – Refers to location – Members are not from the community – Little or no involvement in the community • The Church TO the City Linthicum’s Postulate – Sense of responsibility to do something – Decides unilaterally what the community needs – Invites the community to participate • The Church WITH the City – Sees mission to the community as a partnership – Discovers from the community the burning issues – Brings the ministry of the church out into the community • Shares Christ’s love with the communitShares community • Loving people in Jesus’name • Knock the church walls down • The Faith in Action What is Holistic Ministry? • Servant Evangelism • To work for change on social issues the affect the entire community • Active Compassion through Service • Christ’s model of incarnation love and sacrificial servant hood Why Holistic Outreach Ministry? • Focus on ministries of personal spiritual transformation as a path to social change. • Focus on social services ministries as a door to evangelism. • Focus on ministries of reconciliation that witness to unity in Christ. • Focus on community development to express God’s love for whole persons and communities. • Focus on justice ministries that embody the empowering message of the gospel. • Focus on reaching skeptics by demonstrating that the church makes a difference. Why Do Holistic Outreach MinistrWhy Ministry?: The Model and Teaching of Jesus • Jesus’Example Why Do Holistic Outreach MinistrWhy Ministry?: The Model and Teaching of Jesus • Jesus’Example • Jesus’Commands Why Do Holistic Outreach MinistrWhy Ministry?: The Model and Teaching of Jesus • Jesus’Example • Jesus’Commands • Jesus’Gospel Christ’s Method of Reaching People “Christ's method alone will give true success in reaching the people. The Saviour mingled with [people] as one who desired their good. He showed His sympathy for them, ministered to their needs, and won their confidence. Then He bade them, ‘Follow Me’.” (Ellen G. White, Ministry of Healing, p. 143:3, emphasis supplied) (Ellen G. White, Ministry of Healing, p. 143:3, emphasis supplied) THE FORMULA FOR SUCCESS 1. SOCIALIZE: “The Saviour mingled with [people]” [Open networks] 2. SYMPATHIZE: “He showed His sympathy for them” 1+2+3 = CONFIDENCE 3. SERVE: He “ministered to their needs” 4. SALVATION: “Then He bade them, ‘Follow Me’” [Conversion] — Rosado Consulting for Change in Human Systems THE DICHOTOMOUS MODEL [Model One— Based on Greek (Dualistic) Thinking] [There are TWO competing Gospels] Secular Spiritual Social Gospel Evangelical Gospel Socialized Sympathized Served Salvation © 2000, ROSADO CONSULTING for Change in Human Systems THE HOLISTIC MODEL [Model Two— Based on Hebrew (Holistic) Thinking] S [There is only ONE Gospel] © 2000, ROSADO CONSULTING for Change in Human Systems ympathize-2 Salvation-4 Why Do Holistic Outreach Ministry?: • People Are Body-Soul Unities • People Are Made for Community • Sin • Salvation Theology of RestoratioTheology Restoration • Image of God – Genesis 1:26-28 “When Adam came from the Creator’s hand, he bore, in his physical, mental, and spiritual nature , a likeness to his Maker.’ God created man in His own image, and it was His purpose that the longer man lived, the more fully he should reveal his image.” – Education, page 15:1 Theology of RestoratioTheology Restoration Messianic Job Description – Isaiah 61 Spirit of the Lord is upon Me, because He has: • Anointed Me to preach good news to the poor • Sent Me to proclaim freedom for the prisoners • Recovery of sight to the blind • Release the oppressed • Proclaim the year of the Lord’s favor Theology of RestoratioTheology Restoration Christian’s Job Description – Isaiah 58 • God’s people are condemned for making God’s work about themselves (1-5) • God’s definition of a true fast (6-11) • The community-building prophecy (12) • The same selfless attitude is what motivates God’s people to Celebrate the Lordship of God in their lives through the Sabbath (13-14) How do we wait for the Second Coming of Christ? • Matt. 24:36-44 • Matt. 24:45-51 • Matt. 25:1-13 • Matt. 25:14-30 • Matt. 25:31-46 How do we wait for the Second Coming of Christ? • We don’t know the day or the hour - Matt. 24:36-44 • We don’t beat each other up - Matt. 24:45-51 • We prepare in order to stay ready - Matt. 25:1-13 • We multiply the resources that God has placed in our hands - Matt. 25:14-30 • We care for “The Least of These” - Matt. 25:31-46 Developing Holistic, Relational EvangelistiDeveloping Evangelistic, Outreach Ministry • Pray… before anything else • Listen… really listen • Look… for a way to serve, connect, invite and fellowship Types of Social Ministries • Relief • Individual Development • Community Development • Structural Change Relief Involves directly supplying food, clothing, or housing to someone in urgent need. Individual DevelopmenIndividual Development Includes transformational ministries that empower a person to improve physical, emotional, intellectual, relational, or social status. Community DevelopmenCommunity Development Renews the building blocks of a healthy community, such as housing, jobs, health care, and education. Structural Change Means transforming unfair political, economic, environmental, or cultural institutions and systems. Social Ministry Types Relief Individual Development Community Development Structural Change Housing Homeless shelter, emergency housing Home ownership seminar, credit counseling Affordable housing construction and rehabilitation Lobbying against redlining and other unfair lending practices, suing slum lords to improve housing conditions Un-and Under- Food pantry, GED tutoring, job Day care center and after- Advocating to raise the employment clothes closet training, budget counseling afterschool program for children of working parents, training in small business start-up minimum wage and Earned Income Tax Credit, promoting tax incentives for job creation in low income areas Family Brokenness Family crisis hotline, family services information, and referral clearinghouse Parenting classes, family counseling, divorce recovery support group Legal aid clinic that offers family services, family mediation court Encouraging employers to adopt “family friendly” policies, promoting promarriage legislation Health Free immunizations, vouchers for medicines Overeaters Anonymous support group, health seminars Community gymnasium, health clinic with sliding scale fees Lobbying for affordable health insurance, antismoking campaigns Building Bridges between Church and Community • Welcome whoever walks through the door. • Network in the community. • Cultivate a sense of belonging to the community. • Incorporate a commitment to the community and outreach mission into church life. • Interweave the interests of church and community. • Take the church out into the community. • Support the relocation of church members into the community. Performance MeasurementPerformanceMeasurement What is Performance Measurement?WhatisPerformanceMeasurement? ••ProgramProgram––Planned series of activities or eventsPlannedseriesofactivitiesorevents••MeasurementMeasurement––action of appraising or valuing;actionofappraisingorvaluing; lculatio f lulculatioflua calculation or statement of valueacalculationorstatementofvalue••Performance Measurement (PM)PerformanceMeasurement(PM)––a set ofasetofphilosophies & techniques to determine if aphilosophies&techniquestodetermineifaprogram “works”program“works” Nonprofit Management View • Value • Capacity • Support PM in Cycle of ResearcPM Research Needs Assessment N K Knowledge D Evaluation E Translation & Dissemination Program Evaluation TypesProgramEvaluationTypes• Formative •Needs assessment •Feasibility assessment •Conceptualizing the program •Program implementation & process • Summative •Outcomes (intended & unintended) •Larger community impact •Cost Program Evaluation MethodsProgramEvaluationMethods• Quantitative •Measuring change through data analysis •Provides numerical representation of program’sProvides numerical representation of program s efficiency • Qualitative •Verbal/written feedback from stakeholders •Lessons learned about program’s process •Critical info that cannot easily be measured Logic Model CapacitLogic Capacity • Mission • Vision • Goal • Strategies • Programs Key Question ContinuedKeyQuestionContinued…… • Levels of evaluation •Participant O gani tOrganization •Community • How will you know if your program is successful? • How will success be measured? • How can evaluation serve as program’s CQI? Managing PerformanceManagingPerformance Measuring PerformanMeasuring Performance • Inputs • Activities • Outputs • Outcomes • Impacts Inputs/ResourcInputs/Resources Inputs are resources which potentially enable program effectiveness. Enabling protective factors may include funding, existing organizations, potential collaborating partners, existing organizational or interpersonal network, staff and volunteers, time, facilities, equipment, and supplies. ActivitiActivities Activities are processes, techniques, tools, events, technology and actions of the planned program. These may include products – promotional materials and educational curricula; services – education and training, counseling or health screening; and infrastructure – structure, relationships, and capacity used to bring about the desired results. OutputOutputs Outputs are the direct results of program activities. They are usually described in terms of the size and/or scope of the services and products delivered or produced by the program. OutcomOutcomes Outcomes are specific changes in attitude, behaviors, knowledge, skills, status or level of functioning expected to result from program activities and which are most often expressed at an individual level. ImpactImpacts Impacts are organizational, community, and/or system level changes expected to result from program activities, which might include improved conditions, increased capacity and/or changes in the policy arena. Inputs What we invest Outputs Who we reach Staff Time Money Materials Technology Partners & how many Clients Community Participants Program Logic Model External Factors S I T U A T I O N Activities What we do Assessments Trainings Recruitment Workshops Product Development Outcomes How we affect outputs Change in: Learning Skills Behavior Impacts How we affect the broader community Change in: Systems Policies Environment UnderlyingAssumptions Logic ModelLogicModel––QT to QLQTtoQLActivities What we do Assessments Outcomes What we hope will change in the priority Trainings Recruitment Workshops Product Development Counseling And Many More population by doing these activities Knowledge Attitudes Behavior Skills Systems Environment A Commitment to Community Outreach • Settlers • Gardeners • Shepherds SettlerSettlers • Concentrate on the neighborhoods where their churches are physically located. • Work for the transformation of these neighborhoods from the inside out. GardenersGardeners••Develop ministry ties with neighborhoodsDevelopministrytieswithneighborhoodsoutside their immediate area, which theyoutsidetheirimmediatearea,whichtheyview as extensions of their own churchesviewasextensionsoftheirownchurches(spiritual homes), in the same way that(spiritualhomes),inthesamewaythathome owners view their gardens as anhomeownersviewtheirgardensasanextension of their houses.extensionoftheirhouses. ShepherdsShepherds••Primarily serve one targetedPrimarilyserveonetargetedpopulation. . .rather than a specifipopulation...ratherthanaspecificpopulation. . .rather than a specificpopulation...ratherthanaspecificgeographic neighborhood.geographicneighborhood. The Mission of the church:TheMissionofthechurch: OutreachOutreach“Mission is not primarily an activity of“Missionisnotprimarilyanactivityofthe church, but an attribute of God.thechurch,butanattributeofGod. God is a missionary God. . . Mission isGodisamissionaryGod...Missionisthereby seen as a movement from GodtherebyseenasamovementfromGodto the world: the church is viewed astotheworld:thechurchisviewedasan instrument of that mission. . . Thereaninstrumentofthatmission...Thereis church because there is mission, notischurchbecausethereismission,notvice versa.”viceversa.” Ministry Partnerships Why Partners? Practical Reasons • Few churches have the resources to carry out their vision by themselves. • Partnerships expand a church’s opportunities to form evangelistic relationships. • Partnerships prevent duplicating services and thus focus the church’s resources where they are most needed. Types of PartneTypes Partnerships • Partnerships with Denominational Programs • Partnerships with Business • Partnerships with Public Schools • Community Coalitions • Ministry Coalitions • Church Coalitions • Clergy Coalitions • Community Organizing Coalitions • Participations on Public Boards and Committees • Partnerships with National Organizations • Collaborations with Government • Urban-Suburban Church Partnerships Cultivating and Implementing the Vision:CultivatingandImplementingtheVision: Studying the Congregation/CommunityStudyingtheCongregation/Community Studying the CongregationStudyingtheCongregation••To appreciate your church’s uniqueness, so thatToappreciateyourchurch’suniqueness,sothatministry remains grounded in a specific identity,ministryremainsgroundedinaspecificidentity, vision, and context.vision,andcontext. T id tif wh God h lr d b t k iTidtifwhGodhlrdbtkinTo identify where God has already been at work inToidentifywhereGodhasalreadybeenatworkinand through your congregation.andthroughyourcongregation. ••To bring new patterns into focus.Tobringnewpatternsintofocus. ••To help develop a strategy for change.Tohelpdevelopastrategyforchange. ••To help anticipate challenges.Tohelpanticipatechallenges. ••To take the pulse of your church’s commitment toTotakethepulseofyourchurch’scommitmenttoserving Christ and openness to change.servingChristandopennesstochange. Studying the CommunitStudying Community • To guide strategic planning and the development of new ministries. • To help understand the forces that affect the lives of people in the community. • To help understand community factors that influence the effectiveness of church ministries. • To help understand how the church itself is affected by the community. • To discern how your church is perceived by the community. Tools for Community Study • Census data and other published reports • Maps • Surveys • Interviews • Focus groups • Observation Procesing the Comunity Study • The political perspective: How do things get done here? • The historical perspective: What happened here? • What aspects of community life need to be transformedWhat aspects of community life need to be transformed by God’s holy love in word and need? • How is God already at work in the community? • What does God desire for this community? Stages in Holistic Ministry DevelopmStages Development • Setting the Stage • Unleashing the Vision • Sustaining the Vision Stage 1: Setting the StageStage1:SettingtheStage Prepare the Leadership Team Develop a team of leaders (clergy and lay) who share spiritual passion, a holistic theology, and positive working relationships Prepare the CongregatioPrepare Congregation Strengthen the congregation’s spiritual vitality, relational health, and holistic theology Nurture a Commitment to OutreacNurture Outreach Develop an “outreach-minded” focus and build bridges of belonging and love with the community. Know Your CongregatioKnow Congregation Assess your congregation’s identity, belief, organizational systems, and ministries in terms of strengths and weaknesses for building holistic ministry. Assess the Community ContAssess Context Define your community of ministry and become familiar with its demographics, culture, systems, assets and needs Stage 2: Unleashing the VisionStage2:UnleashingtheVision Seek God’s VisioSeek Vision Reflect on your congregation and community assessments, wait prayerfully on the Holy Spirit’s guidance, and begin developing your holistic ministry vision Share the Vision witShare with the Congregation Cultivate the congregation’s understanding and sense of ownership of the ministry vision Rally the CongregatioRally Congregation Around the Vision Equip and recruit members to connect to the outreach vision in practical ways, while keeping a healthy balance with worship, discipleship, and internal nurture Organize for Ministry “Plan the work and work the plan” for strategic implementation of your ministry vision, adjusting the organizational systems as necessary to be consistent with your mission Gather Ministry ResourcesGatherMinistryResourcesand PartnersandPartnersGenerate the necessary assets ofGeneratethenecessaryassetsoffunds, space, personnel, and skillsfunds,space,personnel,andskillsand develop relationships with otheranddeveloprelationshipswithothergroups who share common goalsgroupswhosharecommongoals Stage 3: Sustaining the VisionStage3:SustainingtheVision Address Fears and ConflictAddress Conflicts Respond to clashes and concerns in constructive ways, helping your congregation adjust to the changes associated with a change in mission focus. Develop New LeadersDevelopNewLeadersIdentify and train potential leaders toIdentifyandtrainpotentialleaderstomeet expanding program needs and tomeetexpandingprogramneedsandtoinvest in the next generationinvestinthenextgenerationof ministryofministry Build Ongoing AccountabilityBuildOngoingAccountabilityWith feedback from the congregation, theWithfeedbackfromthecongregation,thecommunity, and mentors (individuals andcommunity,andmentors(individualsandchurches), evaluate whether ministries arechurches),evaluatewhetherministriesareholistic, effective, and faithfulholistic,effective,andfaithfulto your unique callingtoyouruniquecalling Maintain a Fresh VisioMaintain Vision Continually adapt priorities and projects in light of the changing congregational and community context for ministry, while affirming your core holistic mission Keep GrowingKeepGrowingCelebrate the work of God in andCelebratetheworkofGodinandthrough your congregation and seekthroughyourcongregationandseekGod’s guidance for the next stageGod’sguidanceforthenextstagein ministry.inministry. Model Community for Human Services Model Community for Human Services Educated Competitive Skills Model Community for Human Services Educated Competitive Skills Job Brokering Economically Secure Model Community for Human Services Educated Competitive Skills Job Brokering Economically Secure Healthy Prevention Model Community for Human Services Educated Competitive Skills Job Brokering Economically Secure Healthy Prevention Safe Zero Crime Tolerance FAILURE • Unclear or contradictory goals • Lack of the will to succeed • Conflict of interest • Boring programs • No plan or time table to reach goals • Too many goals • Too little money • Lack of dedicated leaders • Out of date or inaccurate bookkeeping SUCCESS • Clear goals • The will to succeed • Focus on a limited number of goals Plan d ti table to h lsPlan and time table to reach goals • Tangible victories • Exciting programs • Fun • Dependable income • Up-to date bookkeeping • Strong board of directors “People will cling to an unsatisfactory way of life rather than change in order toway of life rather than change in order to get something better for fear of getting something worse.” Eric Hoofer, in his book The Ordeal of change “Churches are full of sleepy saints who are merely ‘logging time’in God’s family” (Chuck Swindle) “There is no success without sacrifice. If I succeed without sacrifice, then it is because someone who went before me made the sacrifice someone who went before me made the sacrifice. If I sacrifice and don’t see success, then someone who follows will reap success from my sacrifice. ” (John Maxwell) ReferencesReferences: • Ronald Sider, Churches that Make a Difference, Baker Books • Marvie Conn, Urban Ministry, IVP • David Bornstein, How to Change the World, Oxford Universe Press • David Shipler, The Working Poor – Invisible in America, Borzoi Book NAD ACSNADACSNorth American DivisionNorthAmericanDivisionAdventist Community ServicesAdventistCommunityServices12501 Old Columbia Pike12501OldColumbiaPikeSil S in MD 2090SilSinMD20904Silver Spring, MD 20904SilverSpring,MD20904301301--680680--64386438Sung Kwon www.communityservices.org